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    F.A.Q

    Feel free to reach out if you need help. To get to the contact form, Click here!

    If you're not satisfied for any reason at all, we offer a 60-day satisfaction guarantee.

    Contact us and we'll help you with your return/refund!

    Once an order is placed, our team will carefully collect your items from the clouds and package it with hugs and love, so please allow up to 48 hours for our team to pick and pack your order.

    Your package will then gently be sent via our shipping suppliers, which takes 6-12 days.

    Activebuddy provides immediate relief and ongoing support for knees affected by Osgood-Schlatter disease, Jumper's knee, and Runner's knee, helping to minimize pain and enable activity without discomfort, while simultaneously enhancing and shortening the rehabilitation process.

    Activebuddy is suitable for ages 8+

    Instantly! Users will notice a significant difference as soon as they put them on, even from the first use.

    They will start to experience a long-term difference and pain relief within just 30 days.

    Certainly! Activebuddy is engineered to stabilize the entire knee, offering comprehensive support that may benefit various knee issues.

    While it is specialized for Osgood-Schlatter disease, the enhanced stability and reduced stress on the knee joint will alleviate symptoms related to other knee problems as well such as Runner's knee and Jumper's knee

    Its thoughtful design aims to promote optimal joint function and facilitate smoother, pain-reduced mobility across a range of activities and conditions.

    We've developed Activebuddy with expert physiotherapists and orthopedists to ensure it effectively meets the needs of kids and teens with Schlatter disease.

    But don't just take our word for it; feel free to check out all of our satisfied customers in our reviews section!

    Of course! Simply slide them onto the knee, fasten the straps, and you're good to go!

    Yes, it absolutely does!

    Thanks to our innovative anti-slip technology, Activebuddy stays securely in place on the knee, ensuring consistent support and comfort no matter the activity level or conditions.

    It's designed to reliably stay put, providing continuous stability and relief when it’s needed most.

    Absolutely not!

    With our 60-day satisfaction guarantee, you truly have nothing to lose. We stand behind the quality and effectiveness of Activebuddy, and if it doesn't meet your expectations within the first 60 days, we're committed to making things right. Your comfort and satisfaction are our top priorities.